We aim to make your experience as smooth as possible — from the moment you order, to the moment your package arrives.

Shipping Locations

We design everything at Horizon Creative Studio, but our products are shipped by our trusted logistics partners. Depending on your location, your order will ship from either:

This helps us ship faster and more efficiently, depending on where you’re ordering from.

Processing Time

Orders are usually processed and dispatched within 2-5 business days (excluding weekends and holidays).

You’ll receive a confirmation email with tracking information as soon as your order is on its way.

Estimated Delivery Times

• USA: 2-5 business days after dispatch (via USPS Ground Advantage)
• Europe: 5-7 business days after dispatch
• Rest of the World: Delivery times may vary based on local postal services.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.

Who Handles Shipping

While Horizon Creative Studio is responsible for product design, customer support, and communication, the storage and shipping of our products are handled by professional partners.

We do our best to work closely with them — but if anything happens during shipping (delays, lost packages, damage), please reach out to us at:
team@horizonruler.com — we’re always happy to help.

Customs & Import Taxes

International orders may be subject to customs fees, duties, or taxes depending on your country’s regulations. These fees are the responsibility of the customer.

Questions?

If you have any questions about shipping, feel free to reach out to us at:
team@horizonruler.com

We’re here to help.